Utility Billing

Utility Billing Division Utility Billing is responsible for preparing and collecting bills for:
| Electric |
| Water |
| Wastewater |
| Trash | 
Are there programs available that can assist you in paying your utility bill?

Request Change of Mailing Address
Request Utility Service Disconnection
SCAM Alert! 
Phone Scam (posted 2/13/2013)

In addition, the Division also serves as the central revenue collection point for the City and maintains a customer service counter for all new customers:
| Connects | Disconnects | Deposits | Payments | 
The primary objective of the Department is to provide the citizens of the City with effective and efficient customer services.

For Questions regarding trash service please contact Waste Management at 1(800) 423-9986.
Special Programs

Program Name

Brief Description


Bank Drafting

Have your utility bill automatically deducted from your checking account!
Convenient free service, No more writing and mailing checks, No more late payments or fees, Save stamps and envelopes, No more trips to City Hall. Safe, secure system.

Bank Draft

Dis-Enrollment Form

 Level Pay

The Level Pay Plan provides a method of billing utility customers in equal monthly installments based on their average annual billing 

Level Pay

Dis-Enrollment Form

Medical Baseline
For Customers who require special medical equipment due to a medical issue or customers that require heating and cooling allowance for a serious medical condition Medical Baseline
Allowance Application

(Banning Electric Alternative Rate)

Low Income
Energy Assistance Program 
B.E.A.R. Application 
Trash Refund A refund shall be made for all charges collected by the City for premises which become vacant for a period of sixty (60) days or more, consecutively Trash Refund Application